Medical Administrative Assistant

Maplewood Area, MN
$20-$25/hour DOE
Monday-Friday | 8:00 AM-4:30 PM
Contract-to-Hire

About the Opportunity

Join a growing healthcare organization dedicated to improving patients' quality of life through specialized clinical services and compassionate care. This family-oriented team values collaboration, professionalism, and providing an exceptional experience for every patient.

Position Summary

We are seeking a Medical Administrative Assistant to support daily clinic operations and serve as a key point of contact for patients. This role combines patient scheduling, front desk responsibilities, insurance verification support, and general administrative duties in a fast-paced healthcare environment.

Responsibilities

• Manage patient scheduling, including appointment booking, confirmations, and rescheduling
• Answer incoming calls and assist patients with scheduling inquiries
• Welcome patients and facilitate the check-in process
• Maintain accurate patient demographic, insurance, and provider information
• Collect co-pays, insurance information, and required patient documentation
• Follow up with patients regarding appointments and ongoing care needs
• Review treatment costs, coverage information, and estimated patient balances
• Coordinate referrals with other clinic locations and outside providers
• Ensure practitioner documentation and follow-up plans are completed accurately
• Process mail, monitor voicemail messages, and route communications appropriately
• Order and maintain office supplies
• Record and distribute meeting notes
• Maintain compliance with HIPAA and clinic policies
• Partner with providers and team members to deliver outstanding patient service

Qualifications

• 1+ year of administrative, customer service, or office support experience required
• Medical office, clinic scheduling, or healthcare experience preferred
• Knowledge of Medicare, commercial insurance, or workers' compensation processes preferred
• Strong communication and organizational skills
• Ability to multitask and work effectively in a busy office environment
• High school diploma required
• Associate's or Bachelor's degree preferred

Compensation & Benefits

Pay: $20-$25/hour, depending on experience

Benefits Upon Permanent Hire Include:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Disability Coverage
• 401(k) with company contribution
• Paid Holidays
• Accrued PTO
• Employer contribution toward benefits package

Why Apply?

• Family-oriented, team-focused culture
• Stable contract-to-hire opportunity
• Consistent weekday schedule with no evenings or weekends
• Opportunity to build a long-term career within healthcare administration
• Meaningful work supporting patients and clinical teams